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Chapter 189
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Billing Terminology:


*How does the billing cycle work?


---> The due date is always 30 days from the billing period end date .

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Example:
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Suzzy Shoppers Billing Period end date is March 07, 2013 . Any transaction made from March 08 to April 07 will be listed on her April Billing Statement .


Sample Spiels:


"The reason why you haven"t see your item in your billing statement, because the closing date is March 07; And you made the transaction is in March 08; rest a.s.sured it would be reflected in your next billing statement . "


**Credit Limit - is the maximum amount a credit card company


**Debit - a charge on your items such as purchases, late fees and interest charge .


**Credit - a deduction from an amount otherwise on due .


--->Samples: returns, late fee credit, interest credit .


**Balance - previous balance - (payment - credit + debit = balance)


Credit Granting Handles Concerns:


1 . Credit limit increase/decrease


2 . Declined transactions


3 . Questions related to credit score, credit report, and credit history


4 . Checking the status of the customer application


5 . Approval codes request


For FRAUD Prevention:


(-) fraud


(-) scams


(-) theft


(-) danger




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