It is constructed of iron, in the style of arcade upon arcade, and is lighted by numerous windows. It fronts two hundred feet on Broadway, and three hundred feet on Ninth and Tenth Streets. It covers an area of about two acres, is five stories and an attic in height, and has two cellars underneath. It is warmed by steam, and contains several steam-engines for hoisting goods, running the machines employed in the manufacturing department, and forcing water into the immense tank at the top of the building. Six elevators and several handsome stairways connect the various floors. Three of the elevators are used for conveying customers up and down, and the others for hoisting and lowering goods. The building is lighted by several thousand gas jets, which are all set aflame simultaneously by electricity.
The various floors, with the exception of the first, are broken only by a rotunda, which extends to the roof, and is inclosed at each floor by a ma.s.sive iron bal.u.s.trade. Leaning over one of these bal.u.s.trades, and looking up or down, the sight is brilliant and attractive. Thousands of persons are scattered about the floors making purchases. Hundreds of clerks, salesmen, and cash boys are busy serving them, and the buzz and hum of human voices under the vast roof sounds like the droning of a hive of bees.
The service of this immense establishment is arranged as follows: There is one general superintendent, with nineteen a.s.sistants, each of whom is at the head of a department. Nine cashiers receive and pay out money; twenty-five book-keepers keep the record of the day; thirty ushers direct purchasers to the department they seek; two hundred cash boys receive the money and bring back the change of purchasers; four hundred and seventy clerks, a few of whom are females, make the sales of the day; fifty porters do the heavy work, and nine hundred seamstresses are employed in the manufacturing department. Besides these, there are usually about five hundred other persons employed about the establishment in various capacities, bringing the total strength of the _personelle_ of the house to twenty-two hundred.
The accounts of each department are kept separate, and the sales of each for the day const.i.tute a separate return. These sales will average something like the following figures:
Silks $15,000 Dress goods 6,000 Muslins 3,000 Laces 2,000 Shawls 2,500 Suits 1,000 Calicoes 1,500 Velvets 2,000 Gloves 1,000 Furs 1,000 Hosiery 600 Boys" clothing 700 Notions 600 Embroideries 1,000 Carpets 5,500
The total daily receipts average $60,000, and have been known to amount to $87,000.
Salaries of subordinate clerks range from $5 to $25 per week. The cash boys receive $5 per week. If not fined for misconduct they receive a reward of $1 per month, and a further reward of $5 at the end of each half year. They are promoted as fast as their conduct and vacancies in the force of salesmen will allow. The number of employes being so large, the proprietor is compelled to keep them under the constant espionage of two experienced detectives, and each evening when they leave the store they are required to do so through a private door on Ninth Street, where the detectives are stationed to see that none of them carry away articles which do not belong to them.
The number of visitors to the establishment in the busy season is very large. On special occasions, such as opening days, it is said to have reached fifty thousand, but the general average is placed at fifteen thousand, and they represent every grade in life. Rich and poor mingle here freely.
The floors are arranged simply, and with regard to business rather than for show, but every thing is elegant and tasteful. The sub-cellar is used as a store-room for goods in cases. Here the fabrics are opened and sent to their departments. The cellar is the carpet sales-room. The first floor is the general sales-room, and is the most attractive place in the building. It is three hundred feet long by two hundred wide, and is provided with one hundred counters, each fifty feet in length. Behind these counters the goods are arranged, with no effort at display, on the shelves, which rise but a few feet above the counters. There is an abundance of light in all parts of the house, especially over the silk counters, which are just under the rotunda. The second floor is taken up with ladies" suits, shawls, curtain goods, etc., and the next floor is devoted to the same purpose. The fourth floor is used as a manufactory for making up the suits, etc., placed on sale or ordered by customers; on the fifth is the fur-room and upholstery manufactory; and the sixth is occupied as a laundry. The most perfect order is maintained in every part of the establishment, the mere direction of which requires administrative ability of a very high character.
As fast as the sales are made, the articles, unless taken away by the purchaser, are sent to the parcel desk, which is located in the cellar.
This is the busiest department in the house, and one of the most important. Each order is accompanied by a ticket stating the quality and amount of the goods, the price, and the address of the purchaser. It is remeasured and examined here, so that any error on the part of the salesman may be detected and repaired. Errors of this kind, however, are rare, and the burden of the labor in this department consists of making the goods up into secure packages and sending them to their destinations. The tickets delivered at the parcel desk are then sent to the checking desk, which is also in the bas.e.m.e.nt, where they are compared with those delivered by the salesmen to the cashiers, and if no error is discovered, the goods are sent to the wagons for delivery.
The wagon department const.i.tutes a very important branch of the business. The vehicles and horses are accommodated in a fine stable on Amity Street, near Broadway. The building was formerly a Baptist church, and was presided over by the Rev. Dr. Williams. When the congregation went higher up town, they sold the old church, which found a purchaser in Mr. Stewart. He converted it into a stable, and has since more than doubled its size. The floor was taken up, a sewer built to carry off the waste water, and the place paved with brick and cement. It is now one of the best stables in the city. It contains over forty horses, and five grooms are on hand to attend to them. There are eight wagons employed at the up-town store to deliver parcels to purchasers, while thirteen single wagons are used by the lower store to cart single cases around town. In addition to these, there are ten double trucks to haul heavy goods. Twenty-seven drivers are employed, and thirteen hundred bushels of oats and fifty tons of hay are fed out during a year. The place is in charge of a watchman at night, and during the day is managed by a superintendent. At half-past eight the trucks report at the down-town store, and remain there all day. At the same moment one of the light wagons is dispatched to the retail store, and at once takes out the early sales. In an hour another wagon follows it, and this course is pursued all day until six o"clock, when the last wagon takes the last sales. By this system purchasers receive their parcels with dispatch, and the immense business of the day is entirely finished. Every week the superintendent of the stables makes a report of the condition of the horses and wagons, and this "stable report" is carefully inspected at head-quarters. In case of sickness or stubborn lameness, the horses are sent to the country to recruit.
Mr. Stewart has a farm at Tuckahoe, where the invalid horses are kept, and where much of their provender is raised. This farm is noted for the valuable marble quarry which furnished the stone from which his new mansion on Fifth Avenue is built.
The retail store contains fabrics of every description and price. The wife of a millionaire can gratify her fancy here to its utmost limit, while the poor sewing-girl can obtain her simple necessities at the same price which is demanded for them from the rich. In the shawl department, there are "wraps" worth as much as $4,500, but not more than one or two find a purchaser in the course of a year. Shawls at $3,000 find a sale of about twenty a year, and the number of purchasers increases as the price diminishes. The wealthy ladies of New York deal here extensively.
One of the clerks of the establishment recently made a statement that a fashionable lady ran up a bill of $20,000 here in two months.
Mr. Stewart, though leaving the details of the retail business in the hands of Mr. Tuller, the general superintendent, yet keeps himself thoroughly informed respecting it, and exercises over it a general supervision, to which its increasing success is due. He knows exactly what is in the house, how much is on hand, and how it is selling. He fixes the prices himself, and keeps them always at a popular figure. He is said to have an aversion to keeping goods over from one season to another, and would rather sacrifice them than do so. He has no dead stock on hand. His knowledge of the popular taste and its variations is intuitive, and his great experience enables him to antic.i.p.ate its changes.
"There can not be so much selling without proportionate buying, and Stewart is as systematic in the latter as the former. Of late he has not acted personally in making purchases, but has trusted to the system which he organized some years ago, and which he has found to admirably answer as his subst.i.tute. He has branch establishments exercising purchasing functions only in Boston and Philadelphia, in the United States; in Manchester, England; and in Paris and Lyons, France. But while these are his agencies, his buyers haunt the marts of the whole world. There is no center of commerce or manufacture of the wide range of articles in which he deals, on either of the continents, where he is not always present by deputy to seize upon favorable fluctuations of the market, or pounce upon some exceptionally excellent productions. He owns entire the manufactory of the celebrated Alexandre kid-glove. He has a body of men in Persia, organized under the inevitable superintendent, chasing down the Astrachan goat heavy with young, from which the unborn kids are taken and stripped of their skins, thus sacrificing two animals for every skin obtained. He rifles Lyons of its choicest silks, the famous productions of Bonnet and Ponson. Holland and Ireland yield him the first fruits of their looms. Belgium contributes the rarest of her laces, and the North sends down the finest of its Russian sables. All the looms of France, England, Belgium, and the United States are closely watched, and the finest fabrics in dress goods, muslins, carpets, and calicoes are caught up the moment the workmen put on the finishing touches. He buys for cash the world over, and is a customer every-where so recognized as desirable that he has his choice of industrial productions, and on more advantageous terms than his rivals can purchase what he leaves. He has been so long in the business, and has become so thoroughly versed in the productions of different looms in different countries, that it is now his practice to select certain mills noted for excellence of work, and take their entire supply, and thus it happens that there are many looms in the busiest haunts of the Old and New Worlds that toil unceasingly on his account.
"By buying thus largely in foreign lands, he is, of course, the largest importer in the nation, and his duties average $30,000 gold per day.
Every year his business steadily increases, and there is apparently no practical limit at which it will stop. As prudent in vast affairs as other men are in small, he insures liberally, and has policies renewed every third day throughout the year. But, while leaning upon the insurance companies, he is utterly independent of the banks; he has never asked one of them to "carry" him through a crisis, and should such a contingency arise, there is no bank in the world competent to the task."
Mr. Stewart is now sixty-eight years old, but looks much younger, being still as vigorous and active, both mentally and physically, as most men of forty-five. He is of the medium size, has light-brown hair and beard, which are closely trimmed. His features are sharp, well cut, his eye bright, and his general expression calm and thoughtful. His manner is reserved, and to all but his intimate friends cold. He dresses with great simplicity, but with taste, and in the style of the day. His habits are simple, and he avoids publicity in all things. Standing as he does at the head of the mercantile interests of the country, he affords a fine example of the calm and dignified manner in which a man of true merit may enjoy his legitimate success, and of the good use he may make of its fruits.
CHAPTER IV.
AMOS LAWRENCE.
Amos Lawrence was born at Groton, Ma.s.sachusetts, on the 22d of April, 1786. His ancestor came of a good English family, and was one of the company which sailed from England for the New World under Governor Winthrop, in 1630, and which, according to Grahame, contained "several wealthy and high-born persons, both men and women, who expressed their determination to follow truth and liberty into a desert, rather than to enjoy all the pleasures of the world under the dominion of superst.i.tion and slavery." This Lawrence settled in Watertown, and was one of the original proprietors of the town of Groton, which was founded in 1655.
Samuel Lawrence, the father of the subject of this memoir, was the fifth in descent from the founder of the family, and was himself a gallant officer of the American army in the War of the Revolution, the close of which found him the possessor of a small farm, which yielded a modest support for his family.
Young Amos was brought up on the farm, with none of the advantages of wealth, and with but a limited education, which he gained at the village schools, and which was seriously interfered with by his delicate health.
He received his final training at the Groton Academy, to which, in after life, he became a liberal patron. "As we children came forward," he wrote, late in life, "we were carefully looked after, but were taught to use the talents intrusted to us; and every nerve was strained to provide for us the academy which is now doing so much there." Toward the close of the year 1799, when but a little over thirteen years of age, he took his final departure from school, and entered a store in the village of Dunstable, as clerk.
He remained there but a few months, and then returned to Groton, where he obtained a place as apprentice in the store of a Mr. Brazer. This was the largest establishment in the place, and conducted a very important trade with the country for miles around. Boston was so far, and so difficult to reach in those days, that Groton came in for nearly all the business of its vicinity which the railroads have now taken to the city.
Mr. Brazer"s establishment, which was known as a "variety store," came in for the best part of this trade. Every thing was sold there; "puncheons of rum and brandy, bales of cloth, kegs of tobacco, with hardware and hosiery, shared attention in common with silks and threads, and all other articles for female use." Even medicines were sold there; and Dr. Wm. B. Lawrence, the son of our hero, a.s.sures us that his father was obliged to sell medicines, not only to customers, but to all the physicians within a circuit of twenty miles, who depended on this establishment for their supplies. "The confidence in his good judgment,"
he adds, "was such that he was often consulted in preference to the physician, by those who were suffering from minor ails; and many were the extemporaneous doses which he administered for the weal or woe of the patient."
The Brazer store was a prominent feature in Groton. It was a place of general resort, and close by was the tavern where the mail coaches stopped. Travelers were constantly pa.s.sing through the town, bringing the news of those stirring days when Napoleon was rushing over Europe with his armies, overturning old states and building up new ones, and changing the destinies of the world. The domestic politics of the day were exciting, and it is likely that they aided, together with the events in the Old World, in imparting to the character of Mr. Lawrence the earnestness and gravity for which he was noted when a mere lad.
Mr. Brazer had in his employ a number of clerks, but it was not long before the energy and business talent of young Lawrence made him the most trusted of all. Mr. Brazer did not give much personal attention to the store, and when he found that his young clerk was so admirable and reliable a manager, he left the business entirely in his hands. This was a post of unusual responsibility for one so young, but Amos Lawrence accepted it promptly, and labored to discharge its duties faithfully. He at once established the character for probity and fairness which distinguished him through life; his simple a.s.sertion was sufficient in any matter, being received with implicit trust by all who knew him. His duties kept him constantly employed, and though he lived within a mile of his father"s house, weeks sometimes pa.s.sed without giving him the opportunity of visiting it.
Drunkenness was at that day the curse of New England. Every body drank, and such fiery fluids as brandy, whisky, rum, and gin were the favorites. Men, women, and children were addicted to the vice, and Groton was no exception to the rule. Mr. Brazer"s store was famous for the good liquors served out to its customers, and his clerks were aware that their employer did not object to their helping themselves when they felt thirsty. Amos Lawrence fell into the habit to which all were given, and for some time went along with the rest; but at length he came to the conclusion that such indulgence was wantonly ruining his health, and he resolved to abstain entirely. "We five boys," said he, years afterward, "were in the habit, every forenoon, of making a drink compounded of rum, raisins, sugar, nutmegs, etc., with biscuit--all palatable to eat and drink. After being in the store four weeks, I found myself admonished by my appet.i.te of the approach of the hour for indulgence. Thinking the habit might make trouble if allowed to grow stronger, without further apology to my seniors, I declined partaking with them. My first resolution was to abstain for a week, and, when the week was out, for a month, and then for a year. Finally, I resolved to abstain for the rest of my apprenticeship, which was for five years longer. During that whole period I never drank a spoonful, though I mixed gallons daily for my old master and his customers."
At the same time, Mr. Lawrence determined that he would not use tobacco in any form. He was very fond of the odor of "the weed," and at one period of his life always kept a fine Havana in his drawer that he might enjoy the scent of it; but he was totally free from our disgusting national vice in any of its forms. In this respect, as indeed in all others, he offers a fine example to the rising youth of the present generation.
On the 22d of April, 1807, Mr. Lawrence completed his twenty-first year, and his seven years" apprenticeship with Mr. Brazer came to an end. He was now of an age to enter into business for himself, and it was his intention to open a small store in Groton, in connection with a brother apprentice, but before doing so he decided to visit Boston for the purpose of establishing a credit. He reached the city with but twenty dollars in his pocket, richer, he subsequently declared, in his own estimation, than he ever felt before or afterward. While in the city, he received the offer of a clerkship from a mercantile house of good standing. It was entirely unsolicited, and took him by surprise, but he decided to accept it, and abandoned his idea of going into business for himself in Groton; and this act led to a career entirely different from that to which he had looked forward.
Boston, in 1807, had a population of about thirty thousand, and the commercial position of the city was relatively much greater than at present. The foreign trade of the United States was enormous, and was carried on in American ships, and not, as at present, in foreign vessels. The total tonnage of American shipping engaged in this trade was seven hundred thousand tons, and of this Boston possessed a fair share. Her domestic trade was also important.
"The merchants of Boston had then high places in the estimation of the world. The Perkinses, the Sargeants, the Mays, the Cabots, the Higginsons, and others, were known throughout the world for their integrity, their mercantile skill, and the extent and beneficial character of their operations. These were the golden days of Boston"s commerce.... The standard of integrity was high, and though it would be absurd to suppose that there was not the usual amount of evil in the place, it may be a.s.sumed that in no part of the world was the young trader more likely to find severer judges of character and conduct, or to be better treated if he should afford unquestionable proofs of capacity and honesty."
It was into this community that Mr. Lawrence now entered, and in which his life was spent. He gave such satisfaction to his employers that, when he had been with them a short time, they astonished him with the offer of a partnership. He was but partially acquainted with their affairs, but their manner of conducting their business did not please him, and he declined their offer. His sagacity was verified by the result. In a few months the firm failed, and the creditors appointed him to settle their affairs, which he did to their satisfaction.
Being now out of employment, he resolved to commence business on his own account in Boston. He had made such a favorable impression upon the merchants of the city that he had no difficulty in obtaining credit. He rented a store in Cornhill, stocked it with dry goods, and began his career as a merchant. Four months after this, his father, who was keenly interested in his son"s success, without consulting the latter, mortgaged his farm for one thousand dollars, and, repairing to Boston, placed the money in Amos Lawrence"s hands. Mr. Lawrence was profoundly affected by this proof of his father"s devotion, but he regretted it none the less, as he knew that his failure would bring ruin to his parent as well as to himself. "I told him," said he, forty years later, "that he did wrong to place himself in a situation to be made unhappy if I lost the money. He told me he _guessed I wouldn"t lose it_, and I gave him my note." Mr. Lawrence made a prompt use of the money, and paid the mortgage at the proper time; but he had a narrow escape from loss, as the bank on which he had bills for the amount of the mortgage failed almost immediately after he had obtained specie for them.
"This incident," he said, "shows how dangerous it is to the independence and comfort of families for parents to take pecuniary responsibilities for their sons in trade, beyond their power of meeting them without embarra.s.sment. Had any Hillsborough bank-notes not been paid as they were, nearly the whole amount would have been lost, and myself and my family might have been ruined. The incident was so striking that I have uniformly discouraged young men who have applied to me for credit, offering their fathers as bondsmen; and by doing so I believe I have saved some respectable families from ruin. My advice, however, has sometimes been rejected with anger. A young man who can not get along without such aid will not be likely to get along with it."
He began his business upon principles of prudence and economy, which he rigidly maintained throughout his whole life. He never allowed himself to antic.i.p.ate his gains, and having fixed his personal expenses at a certain sum, he never went beyond it. His system, which is thus stated by himself, is offered here as a safe and admirable rule for all persons:
"When I commenced, the embargo had just been laid, and with such restrictions on trade that many were induced to leave it. But I felt great confidence that, by industry, economy, and integrity, I could get a living; and the experiment showed that I was right. Most of the young men who commenced at that period failed by spending too much money, and using credit too freely.
"I adopted the plan of keeping an accurate account of merchandise bought and sold each day, with the profit, as far as practicable. This plan was pursued for a number of years, and I never found my merchandise fall short in taking an account of stock, which I did as often at least as once in each year. I was thus enabled to form an opinion of my actual state as a business man. I adopted also the rule always to have property, after my second year"s business, to represent forty per cent, at least more than I owed--that is, never to be in debt more than two and a half times my capital. This caution saved me from ever getting embarra.s.sed. If it were more generally adopted, we should see fewer failures in business. Excessive credit is the rock on which so many business men are broken."
Mr. Lawrence was very successful from the first. His profits during his first year were fifteen hundred dollars, and over four thousand during the second. In seven years he made over fifty thousand dollars. He paid the closest attention to his business, and nothing could draw him from it in working hours. After these were over he would take his pleasure.
His aim was to keep every thing in the most complete state possible.
During the first seven years of his business he never allowed a bill against him to stand unsettled over the Sabbath. If he made a purchase of goods on Sat.u.r.day, and they were delivered to him that day, he always examined and settled the bill by note, or by crediting it, and leaving it clear, so that there should be no unfinished business to go over to the next week, and make trouble for his clerks in case he should not be at his post. "Thus," said he, "I always kept my business _before_ me, instead of allowing it to drive me."
The first years of Mr. Lawrence"s mercantile experience covered the darkest period of the history of the Republic. They were marked by the embargo, the crippling of our commerce by the hostility of England and France, and the second war with Great Britain, in all of which there was much to dis-hearten a beginner, even if he escaped positive loss.
Nothing was certain. The events of a single hour might undo the labor of years, and baffle the best laid plans. Yet he persevered, and went steadily on to fortune. He was remarkable for his keen foresight, as well as for his prudence, and was always on the alert to profit by the fluctuations of the market. Yet he abominated speculation. He averred that speculation made men desperate and unfit for legitimate business, and that it led them, when under excitement, to the commission of acts against which their cooler judgment would have warned them. The fair profits of legitimate business were, in his opinion, sure to reward any honest and capable man. His aim was to elevate commerce, and not to degrade it. He introduced into Boston the system of double-entry in book-keeping, in advance of any other city merchant. He was prompt and faithful in the performance of every contract, and required a similar course toward himself from all indebted to him, as long as they were able to do so. When they became unfortunate, he was kind and generous, ready to compromise upon the most liberal terms, or to give them their own time for payment; and it is recorded of him that he never dealt harshly with a debtor who had failed in business.
As long as such a course was necessary, Mr. Lawrence devoted himself entirely to his business, but after he had placed it on a safe footing, he was careful to reserve to himself time for other duties and for relaxation. No man, he said, had the right to allow his business to engross his entire life. "Property acquired at such sacrifices as I have been obliged to make the past year," he wrote at the commencement of 1826, "costs more than it is worth; and the anxiety in protecting it is the extreme of folly." He never lost sight of the fact that man is a responsible, intelligent being, placed in the world for other purposes than the mere acquisition of wealth.
In October, 1808, his brother, Abbott Lawrence, afterward famous as a merchant and statesman, came to him as an apprentice, and on the 1st of January, 1814, he was admitted to partnership, the style of the firm being A. & A. Lawrence. This partnership was terminated only by the death of the elder brother in 1852. Their business was the importation and sale of foreign manufactures, and the firm soon took its place at the head of the Boston merchants engaged in this trade. The tariffs of 1816 and 1824 gave a new and powerful impetus to the manufacture of woolens and cottons in this country, and the Lawrences entered largely into the sale of these goods on commission. In 1830, they became interested in the cotton mills at Lowell; and on the establishment of the Suffolk, Tremont, and Lawrence Companies, as well as subsequently in other corporations, they became large proprietors. From this time their business as selling agents was on the most extensive scale, and their income from all sources large in proportion. They ama.s.sed large fortunes, and won names which are the most precious heritages of their children.
Perhaps the best exposition of the principles upon which these brothers conducted their commercial operations is found in the following letter from the elder to the younger, written on the 11th of March, 1815, upon the occasion of a visit to England by the latter on business for the firm:
MY DEAR BROTHER--I have thought best, before you go abroad, to suggest a few hints for your benefit in your intercourse with the people among whom you are going. As a first and leading principle, let every transaction be of that pure and honest character that you would not be ashamed to have appear before the whole world as clearly as to yourself. In addition to the advantages arising from an honest course of conduct with your fellow-men, there is the satisfaction of reflecting within yourself that you have endeavored to do your duty; and however greatly the best may fall short of doing all they ought, they will be sure not to do more than their principles enjoin.