This managerial side of the building would not unworthily have formed a portion of a public department, such as the Treasury or India Office: it was all s.p.a.cious, silent, grand. She pa.s.sed through a wide and lofty corridor, with mahogany doors on either hand--the closed doors of the managers" rooms; and no sound of the shop was audible, no sign of it visible.
Her own room, at the end of the corridor, was very large, very high, very plainly decorated. Mahogany book-cases, with a few busts on top of them; one table with newspapers of all countries, another table with four or five telephonic instruments--but absolutely no office equipment of any sort: not so much as a writing desk, Yankee or British. She scarcely ever writes a letter now; even marginal notes are dictated.
Time is too precious to be wasted on manual labour, however rapid. Time is capital; and it must be invested in the way that will yield the highest interest.
"What is the time?" and she glanced at the clock on the carved stone mantelpiece.
"It wants seven minutes of ten."
All clocks are correct, because they are carefully synchronized with the clock in the tower; and that _must_ be correct, because time-signals from Greenwich are continually instructing it--and the whole town works by Bence time.
"Good. Then I am not late."
"No, madam."
She came earlier now than she used to do a little while ago. But since Mr. Archibald finally withdrew from affairs, she has been in sole charge of the mighty organization. She could not refuse to let Archibald enjoy his well-earned rest. Though still under fifty years of age, he was a tired man, worn out by the battle, needing repose. And why should he go on working? Thanks to the liberality of his patron, he possessed ample means--almost one might say he was opulent.
"I am ready."
"Yes, madam."
Then the day"s toil begins.
First it is the solemn entry of the managers, one after another succinctly presenting his report. Then it is the turn of head clerks and secretaries, who have gathered and are silently waiting outside the door. After that, audience is given to buyers who have returned from or are about to leave for the marts of the world.
And with the fewest possible words she issues her commands. She sits with folded hands, or paces to and fro with hands clasped behind her back, or stands and knits her brows; but not a word, not a moment is squandered. She says, Do this; but very rarely explains how it is to be done. It is their duty to know how. If they don"t know, they are inefficient. It is for her to give orders: it is for subordinates to carry them into effect. The general of an army must be something more than a good regimental officer; the admiral of the fleet cannot teach common sailors the best way to polish the bra.s.s on the binnacle.
With surprising rapidity these opening labours are completed. Well before noon the last of the clerks has gone, and Mrs. Marsden-Thompson stands in an empty room--may take a breathing-pause, or, if she pleases, fill it with tasks of light weight.
Perhaps now an old friend is announced. It is Miss Woolfrey from China and Gla.s.s. May she come in? Or shall she call again? No, ask Miss Woolfrey to come in.
And then time is flagrantly wasted. Miss Woolfrey has nothing to say, can put forward no valid reason for bothering the commander-in-chief.
Miss Woolfrey giggles foolishly, gossips inanely, meanders with a stream of senseless twaddle; but she is gratified by smiles and nods and handshakings.
"Well, now, really--my dear Miss Woolfrey--you cheer me with your excellent account of this little storm in a tea-cup.... Yes, I"ll remember all you say.... How kind of you to ask! Yes, my daughter is very well."
And Miss Woolfrey goes away happy. She is a licensed offender--has been accorded unlimited privilege to waste time. Incompetent as ever, and totally unable to adapt herself to modern conditions, she enjoys a splendid sinecure in the new China and Gla.s.s. She has clever people over her to keep her straight, and will never be deprived of her salary until she accepts a pension in exchange.
Sooner or later during the forenoon, Mrs. Marsden-Thompson rings her bell and asks for Mr. Mears.
"Is Mr. Mears in his room?"
"I believe so, madam."
"Then give Mr. Mears my compliments, and say I shall be glad to see him if it is convenient to him--only if convenient, not if he is occupied."
It was always convenient to Mr. Mears. His convenience is her convenience. Almost immediately the door opens, and he appears--and very grand he looks, bowing on the threshold; ma.s.sive and strong again; no shaky dotard, but a vigorous elderly man, who might be mistaken for a partner in a bank, a president of a chamber of commerce, a member of the Privy Council, or anybody eminently prosperous and respectable.
"Good morning, Mr. Mears. Please be seated."
And then she discusses with him all those matters of which she can speak to no one else. Mears is never a time-waster; he, too, makes few words suffice; long practice has given him quickness in catching her thought.
"Mr. Mears, what are we to do about Mr. Greig? Frankly, he is getting past his work."
"I admit it," says Mears.
"It will be better for all parties if he retires."
"He won"t like the idea."
Mr. Greig, the obese chieftain of Cretonnes in the days of old Thompson"s, is threatened with no real peril. If he ceases working to-morrow, he will continue to receive his working wage till death; but the difficulty is to remove him from the sphere of action without a wound to his feelings.
"Will you talk to him--introduce the idea to him gradually, bring him to it little by little, so that if possible he may come to think that it is his own idea, and that he himself wants to retire?"
And Mears promises that he will deal thus diplomatically with the faithful old servant.
They are nearly all here--the old servants; from chieftains like Greig and Ridgway to lieutenants like Davies the night watchman, each has found his snug billet. All who shivered with her in the cold are welcome to warmth and sunshine. She has forgotten no one: she could not forget old friends.
Sometimes, of course, her bounteous intentions have been rendered nugatory by fate. A few friends are gone beyond the reach of help; others it has been impossible to discover. Even now Mears has occasionally to tell her of someone raked out of the past. For instance, this morning he brings with him a small bundle of papers, and speaks to her of such an one.
They have only now found Mr. Fentiman, the lanky and sententious lord of Thompson"s Woollens.
Mr. Fentiman had sunk very low--never knew that she was Bence"s, never saw her advertis.e.m.e.nts in agony columns, never guessed year after year that a munificent protector was seeking him. But he has been found at last, in a wretched little hosier"s at Portsmouth--ill and weak and pitifully poor.
"Are you quite sure that he is our Fentiman?"
"Quite," said Mears; and he laid the Fentiman dossier on the table.
When Mears had left her she fetched an ink-pot from the mantelpiece, opened a drawer, and extracted pens and note-paper. This morning it was necessary to write a letter in her own hand. Secretaries could not a.s.sist her with the task, and time must no longer be nicely measured.
"My dear Mr. Fentiman, I am so glad to hear of you again, and so sorry to learn that your health is not what it should be." Then she invited him to resign his present situation and come to Mallingbridge, where it would doubtless be easy to offer him an opening more suited to his experience and capacity. If he would kindly advise Mr. Mears as to the arrival of his train, Mr. Mears would meet him at the railway station and conduct him to apartments. "Before you plunge into work again, I must beg you to take a complete rest; and as soon as you feel strong enough, I particularly wish you to spend a holiday in Switzerland. I expressed this wish many years ago, one night when you had kindly given me your company at dinner; but although you tacitly allowed me to understand that you would comply with it, circ.u.mstances prevented its fulfilment. If you are still of the same mind, it will afford me the utmost pleasure to arrange for your Swiss tour."
Having written so far, she laid down her pen, picked up a telephone receiver, and spoke to the counting-house.
She was writing again, and did not raise her eyes, when a clerk came into the room.
"Put them down."
And the clerk placed the bank-notes on the table, and silently retired.
"Meanwhile," she was writing, "I must ask you to accept my small enclosure, and to believe me to be, Yours with sincere regard, Jane Marsden-Thompson."
Then she sealed the envelope, rang a bell, and told someone to despatch her letter by registered post.
Fentiman had mopped up a lot of time--but no matter. Nevertheless, she moved with quick footsteps as she went from the room, and pa.s.sed along the lofty, silent corridors. Presently using a master-key, she opened a fire-proof door, and entered a narrow pa.s.sage. In this pa.s.sage the silence was broken by a vague murmuring sound--like the ripple of sea waves heard echoing in a sh.e.l.l.
She opened another door, and immediately the sound swelled to a confused roar. Through this second door she had come out into a circular gallery just beneath the huge concave of the dome. Looking downward, she could see the extraordinary inverted perspective of circles, floor below floor, each circle apparently smaller than the one above; she could see long strands of gauze and lace, artfully festooned in void s.p.a.ce from the gilt rails of the Curtain department, like streamers of white cloud; and beneath the pretty cloud she could see the rainbow colours of delicate satins and silks; and still lower she could see the stir of mult.i.tudinous life concentrating at this focal point of the busy shop.
But she scarcely looked: she listened. Perched high in her dome, solitary, motionless, august, she was like the queen-bee in the upper part of a hive attentively listening to the buzz of industry. And it seemed that the sound was sufficient: her instinct was so fine--she knew by the quality of the humming note that Bence"s was working well.